MGM Resorts International is a Nevada-based gaming and hospitality company listed on the S&P 500, operating globally. In the previous year, MGM generated approximately $16.16 billion in global revenue, representing a substantial growth curve over the past 15 years (Statista Research Department, 2024).
The scale of the enterprise and the size of its attacking surface made MGM a prime target for Scattered Spider (UNC3944), who in 2023 breached through the company network.
The Attack: Step by Step
1. Reconnaissance
Scattered Spider gathered publicly accessible information on LinkedIn about MGM personnel, targeting employees with high Okta privileges.
2. Vishing (Voice Phishing)
The adversary engaged in a vishing campaign, impersonating personnel to lure IT help desk employees into resetting the MFA of targeted accounts.
3. Identity Provider Takeover
Scattered Spider gained access to Okta and configured a new Identity Provider (IdP) in MGM’s Okta Tenant, securing permanent access within the company system. The new IdP granted highly privileged access to MGM’s Azure environment.
4. Detection and Response
MGM’s cybersecurity team detected the malicious activity and shut down the Okta Tenant. However, it was not enough to prevent the group from:
- Exfiltrating a significant amount of data
- Encrypting several MGM ESXi servers hosting VMs supporting hospitality systems using BlackCat ransomware TTPs
(Mandiant, 2023)
Impact of the Cyberattack
MGM systems were shut down to prevent further intrusion. While this protected customers’ bank details from leaking, the operational impact was severe:
- Hotel room keys stopped working
- Booking and payment systems went offline
- Slot machines became unusable
- Significant revenue loss and reputational damage
On September 12th, 2023, MGM announced the breach in a K-8 SEC filing:
Estimated losses of $100 million in disruption costs, plus an additional $10 million to adjust their cybersecurity posture and restore systems. MGM did not pay the ransom (McMillan & Sayre, 2023).
Read the Full Report
For a comprehensive deep-dive into Scattered Spider’s tactics, techniques, and procedures, including their attack on Caesars Entertainment, read the full intelligence report:
→ Scattered Spider: The Casino Hacks Full Report
References
- Mandiant. (2023). UNC3944: SMS Phishing and SIM Swapping in the Wild.
- McMillan, R., & Sayre, K. (2023). MGM Resorts Says Cyberattack Will Cost It $100 Million. The Wall Street Journal.
- UNITED STATES SECURITIES AND EXCHANGE COMMISSION & MGM RESORTS INTERNATIONAL. (2023). Form 8-K Filing.
- Statista Research Department. (2024). MGM Resorts International revenue worldwide.